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Hands On: QNAP TS-412 NAS

Introduction

Today, I get to take a look at the 4-bay QNAP TS-412, a model that is quite similar to the TS-419P+ I took a look at just a few months ago.  The first question in my mind is why would I want the TS-412 over the TS-419P+?  Or vice versa?

To help answer the question, I need to provide a brief introduction to the QNAP NAS lineup. QNAP has a large selection of NAS devices that are grouped into 2 main categories:

  • SMB & Corporate NAS Machines
    consisting of 22 models in various 2, 4, 5, 6, and 8 bay configurations as well as several rackmount units.
  • Home & SOHO NAS Machines
    consisting of 10 models in various 1, 2, and 4 bay configurations.

In general for a given number of bays, the “better” machine will have:

  • a faster CPU
  • more memory
  • improved read/write performance
  • additional hardware and software features

All that means a higher cost to the user for more features and capabilities.  For example, the following chart gives a breakdown of various 4-bay units and the features that are associated with each unit. (Clicking on this picture will take you directly to the QNAP webpage)

412 70 Hands On: QNAP TS 412 NAS

In a business context, where more users will access a NAS at any given time, those models require more horsepower to accommodate the higher I/O rate.  Also, if you do not need Citrix or VMware certification, why pay for it?

If you buying a NAS device for your home, you may not need the Intel dual-core Atom CPU that the business user may need.  For a slightly slower CPU, less memory, and no LCD display, you can save over a 100 bucks by buying the TS-412 over the TS-419P+.

If you are a business user, match a particular model to the storage capacity, number of users, and business features you will need.  If you are using a NAS device basically as a backup device, perhaps you can get by with using a SOHO machine.

In the end, choice is great, but can be confusing.  What I try to do is provide as much detail on the feature set and important performance characteristics as I can.  If you are in the market for a NAS, hopefully, this information will help you make your purchasing decisions a bit easier.

What’s In The Box?

Some of QNAP’s packaging design are business plain, some are consumer colorful.  The packaging for the TS-412 definitely falls in the latter category.

412 1 thumb Hands On: QNAP TS 412 NAS412 2 thumb Hands On: QNAP TS 412 NAS412 3 thumb Hands On: QNAP TS 412 NAS412 4 thumb Hands On: QNAP TS 412 NAS

What I do like about the QNAP boxes is that by the time you get done perusing the information printed there, you will already know a lot about the TS-412 before you ever get to the actual contents inside.

Upon opening the box and pulling out the computer, you will find a box that resembles many a QNAP NAS device we have seen previously at WGS.  Excellent fit and finish with a stylish design – it also conveys the sense of “QNAP means business”.

412 5 thumb Hands On: QNAP TS 412 NAS

On the front side, you will find four HD bays where the drives are secured in easy-to-swap trays.  Also on the front are the power button, and a USB port with associated “quick” copy button.

412 8 thumb Hands On: QNAP TS 412 NAS412 9 thumb Hands On: QNAP TS 412 NAS

On the rear, you will find an array of I/O ports plus the power input and cooling fan.  Included are two eSATA ports, three USB ports, plus two Ethernet ports which provides a significant amount of expansion capability.

412 10 thumb Hands On: QNAP TS 412 NAS

Digging down a bit deeper, you will find a smaller box containing the prerequisite documentation and installation CD , as well as the power brick and two Ethernet cables.

412 6 thumb Hands On: QNAP TS 412 NAS412 7 thumb Hands On: QNAP TS 412 NAS

At this point, it is time to take a look at what makes this machine tick.


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About Jim Clark

Hello. I’m from the heartland of the U.S. Lots of corn and beans, although Iowa is a lot more than just farmland. It also has a few computer enthusiasts (no, not me!). I’ve been around PCs since I got my 1st PC XT aloooong time ago. WGS is one of the first sites I found centered around WHS. And the best. Every once in awhile, I do get away from the KB and enjoy time with and my wife and our 4 kids. And I do have a day job.

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  • gadget man

    Great review been looking into buying one of these, originally was going for the qnap 419+, but the 412 seems adequate. Will this stream to a popcorn hour or similar device full HD without stuttering?

    • jc634

      I do not have a popcorn hour, but I had no problems with my HTPC. Of course, everyone's network is different. What works for me may not for you and vice versa!

  • Ryan

    Hi Jim, great review. I like the interface part being broken out separate, very streamlined.

    A few questions / comments

    The network switch does need to support those trunking protocols, so if it's a cheap consumer switch you may need to upgrade or possibly upgrade to a model that you can run a custom flash like DD-WRT or similar to add that functionality.

    I get that the HP DataVault (HPDV) is the source for your file copy tests, to hold constant while comparing various other NAS devices. But can you comment on performance of the QNAP versus an HP MediaSmart/DV product as the target? I'm considering switching to QNAP or Synology from an HP MSS, so curious how these compare. HP server has always seemed fairly slow as a NAS.

    Also, same with power consumption, what does your HPDV draw, just as a comparison?

    Thanks

    P.S. would love to see a platform comparison, like if you were to migrate from WHS to a different platform, do you think you'd go with QNAP, Synology, Drobo, or something else? More of a features / ecosystem comparison than specific hardware devices.

    • Jim_Clark

      Unfotuanately, the QNAP has been repacked for return shipment. I do have Netgear ReadyNAS sitting here ready to review and I will do various cross copies among the various computers I have.

      I will take a reading tonight on the MSS. OK?

      Which would I go with if I had my druthers??? hmmm. I really must remain as objective as possible. :) Each vendor has their strenghs and weaknesses. Some have more feature rich management software, some are more basic NAS devices. Hardware-wise, I do not think you can go wrong with any of the top-tier NAS companies. Again, there are feature differences. As my needs would be different than yours, you would have to weigh the SW and HW features list with the associated cost.

      For example, would you be putting a NAS in a SOHO environment or an Enterprise environment?

      Did I dodge that question well enough? ;)

    • jc634

      The HP X510 is idling along at just under 53 watts.

  • David

    Hey Jim, this is awesome… I’m in the market for my first NAS and the 419 & 412 reviews that you have done are sweet since those are two of the three units that i have shortlisted for use on my Mac network. I do have one question with respect to the fan the QNAPs use – is it user replaceable? I seem to have the worst luck with cooling solutions on my existing RAID arrays – twice I’ve had to RMA a unit because the $10.00 fan that cools it has failed. I know the Netgear NV NAS devices have replaceable 92mm fans, so just curious if you could advise if these QNAP units have a similar setup, or access to the fan to replace it if it should fail in the future.

    Cheers!

    • Jim_Clark

      Re. fan: that is good question, and I will try to get an answer on that. k?

      • David

        that would be much appreciated, thanks.

        • Jim_Clark

          The official response is that opening the box would create a warranty issue, so a non-functional fan becomes a support issue to QNAP.

          That does not mean you cannot replace it yourself, and it most likely is a stock fan, but I cannot guarantee it.

  • Weston Joseph8

    Greetings and thanks for a lot of information.  Unfortunately I have read a ton of reviews on amazon and newegg.  I have only now found this site as I have been google-ing to branch out from the reviews.  I have sought out info about NAS for the past 2 years, but now I am ready to purchase my first NAS.   Straight to my situation: I have 4 x 1TB Sata HDs with data already on them.  I have forgotten what RAID type was set-up on them, but I pulled them out of my hand built PC, which was streaming the information on a previous deployment in Iraq.  I am currently on my 6th tour, 1st as a civilian.  The HDs are on their way to my location in Afghanistan.  The internet is slow here.  What I would like to do is stream line the movies, TV/shows, and music currently on the HDs to a group of us when we have down time.  I don’t mind if this is done with CAT5 or wirelessly. But will need a lil guidance on which is better/easier/most preferred.  I am unsure if I can set up a NAS with data already on the HDs, I am unsure if it is absolutely mandatory to utilize internet to access the data, and I really don’t want to mess with customer service via a crappy ATT phone center that sucks 250 minutes out of my 500 minute phone card because I am in a foreign country.  I basically want to be able to stream line data from my HDs via a NAS to my laptop, my buddies’ laptops, and my PS3 if we want to watch something as a group.  After my year tour if I want to access data via the internet then I can set that up when I have good internet.  Any help would be much appreciated.