dash

Sony Lifts Geographic Restrictions on Dash

Following many of our non-US readers complaining about the restricted use of the Sony Dash outside the USA, the company today announced that all geographic restriction on the product have been lifted. Previously, attempting to download widgets outside the USA resulted in a number of errors, which could only be worked around using a US VPN service.

dash1 300x273 Sony Lifts Geographic Restrictions on Dash

Some applications (such as Pandora and Netflix) will continue to automatically geo-filter their content, but the device itself will work aside from these limitations. Geographic restrictions now work at the applicaion level, rather than the device level.

Here’s what Sony had to say:

You’ve been asking for Dash in countries around the globe and we heard you loud and clear. We’ve removed the restrictions that prevented Dash from initializing and working outside of the USA. While this is great news… hold applause… please remember Dash is still primarily intended for use in the United States. The availability of apps and services will vary by region, for instance many providers automatically geo-filter their content. Your experience with your Dash may vary depending on your location, but we hope you enjoy this new step! Let us know where you are and how it’s working for you!

Over the past two weeks, I’ve swapped emails and tweets with Sony regarding the issue, and I know that some of the guys right at the top of the tree at Sony America read your comments in full. I’ve no doubt that your feedback helped convince the to make the change! Good work, guys – enjoy your Dash!


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About Terry Walsh

Terry Walsh is the founding editor and owner of We Got Served. Since February 2007, the site has provided detailed coverage and analysis of the emerging home server category, and has subsequently grown into a trusted outlet for digital home news and reviews.

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  • http://intensedebate.com/people/Dave_Marchant Dave_Marchant

    We just need SonyStyle and Amazon to start selling it in the UK now.

  • welchwerks

    i haved read to much about the unit , i would probably be up for one if i could access music and movie content from my WHS

  • Jorge

    Thank You Very Much SONY for your release of DASH NON-US use restriction !!
    Now we will enjoy our device without the concren of using a VPN and a always-on PC.
    I live in Mexico and will post what other restrictions are beside Pandora and Netflix.

    • raul rodriguez

      hola Jorge, mi nombre es raul, yo tengo un hid-c10 sony dash pero no he podido registrarme, al hacerlo y poner mexico como pais me aparece el siguiente error: The country code is not valid.
      tu ya resolviste eso?
      si es asi me podrias decir como?
      muchas gracias
      saludos
      raulrodriguezabud@prodigy.net.mx

  • Paul

    Good to hear. Just got one for Christmas from my daughter & son who live in the US. I live in Trinidad and Tobago. I hope I'm not disappointed.
    Paul

    • Reshma

      Hey Paul, I'm in T&T and I was just wondering how it works for your kids here? any issues?
      Thanks,
      Resh

  • http://twitter.com/heyrye @heyrye

    I just got my dash..I live in Canada and have a valid Netflix account in Canada. I stream everything from Netflix to my Xbox, PS3, Wii, iPhone…..but the Sony Dash still does not have the application in the video tab. This is contrary to what I have read and researched before buying it.
    http://esupport.sony.com/CA/perl/support-info.pl?…
    http://sonystyle.ca/webapp/wcs/stores/servlet/Pro…
    https://forum.sel.sony.com/viewtopic.php?f=49&amp…

  • leander

    Hello,
    please tell me.
    Will I need a voltage converter to run the Sony Dash in Germany?
    Thanks,
    Leander

  • BubbleHead

    Hello,
    I have a Sony Dash from an Army Base in Japan. After reading all of the information about the lifting of restrictions, my Dash still doesn't work. After numerous times of unplugging and plugging, connecting onto my network and viewing blank screens, does anyone out there know how to at least get to main menu? How about where to get the software upgrade for the Dash? BTW, pressed the menu/snooze button and no joy. Did I buy an electronic brick?

    Thanks.

  • alex

    before selling this stuff should make a sign saying americans and canadians only. thns SONY steel. 4 that u can not compete with mac. FROM MEXICO

  • Majkrofajber

    Nope, it doesn’t work outside US any more. Funny thing is that it doesn’t say so when you want to buy it. Why?

  • Majkrofajber

    Nope, it doesn’t work outside US any more. Funny thing is that it doesn’t say so when you want to buy it. Why?

  • Berkin

    Sony dash stopped working again. I am in Turkey and it used to work a couple months ago (I am not using it all the time so it was turned off) I turned it on again but now it gives the same old error “Missing XAPI service node.” Does anyone have any idea what happened?