Comments on: Add-In Update: DA Document Manager 2010, a.k.a. Digital ArcHound

By: Michael

Michael — Fri, 01 Oct 2010 18:06:28 +0000

I was also looking for full-text indexing. I tried the trial and there is no full-text indexing. There is an advanced full-text search option ("text within PDFs (increase time)") but this doesn't work. You are stuck with the relatively limited meta data.

By: Joe Somebody

Joe Somebody — Sat, 20 Mar 2010 16:40:52 +0000

Sent this to Archound tech support this morning.. what a PIA…

>>>
Trying out your whs product and all I'm getting on my client is that the archive folder is inaccessible on the server… The client appears to have a connection to the server, but the archive folder itself in not accessible… I've gone into the WHS console and made sure the folder I"m using "public" is not secured.. I've set read, write, display authority for all users.. I"ve even gone into the archound/vault path and defined explicit "everyone" is allowed to do everything permissiosn on the folders.. yet still your software client says the archive folder is not accessible..

I checked your user guide and there is nothing on this error.
I checked your support site and there is nothing on this error.

There are two users that have this same issue here… both of which appear to remain unresolved… http://www.wegotserved.com/2010/01/26/add-in-upda…

Get it together guys…

Would appreciate assistance.. pretty much ready to toss this one in the can…

By: Eric

Eric — Fri, 12 Mar 2010 16:26:24 +0000

Hello
Did you ever get this figured out. I am having the same problem.
Thanks
Eric

By: scoob101

scoob101 — Sat, 13 Feb 2010 12:14:22 +0000

You`re entitled to your opinion. As am I. Petty flame wars over nothing don`t help anyone.

By: Cyberke

Cyberke — Sat, 13 Feb 2010 11:54:57 +0000

I think there is a difference in giving your own opinion about a program and telling people what they should and what they shouldn't do. And I know very well what these boards are for.

By: scoob101

scoob101 — Sat, 13 Feb 2010 11:45:17 +0000

Im simply posting my own personal opinion, based on my personal experiences. Thats what these boards are for.

By: Cyberke

Cyberke — Sat, 13 Feb 2010 11:34:05 +0000

Maybe you'd better let the existing customers choose that for themselves?

By: scoob101

scoob101 — Sat, 13 Feb 2010 11:04:58 +0000

A note to existing customers of the old version of Digital Archound – unless you specifically need some of the new features (which are not particularly revolutionary) don`t bother upgrading. Its not worth the money.

New versin looks pretty, but thats about it.

Its still excellent software, just pretty much the same as the old vesion.

By: D. Wismeijer

D. Wismeijer — Sat, 13 Feb 2010 09:18:40 +0000

As a follow-up to my earlier comment above, I was able to sort out the connection issue through ArcHound Customer Support using Teamviewer. and thus able to progress further evaluation. All in all a very interesting add-in which unfortunately had to be squashed due to the following reasons:

1) Installation is not a straightforward plug and play but merely plug and "pray" since the connection routine can't handle a system hosting multiple Web sites.

2) All files which entitle for archiving reside in a self explanatory windows explorer folder structure. I would have liked to see that the application retained this structure in their database reference instead of dumping the archive file in a general “vault” .

3) Instead of converting everything to pdf, I would have liked to see that different viewers allowed retention of original file extension.

4) Number 2 above is in particular relevant since once you have deleted a file out of the windows explorer folder with a file extension other than pdf, the (new) files detection routine does not pick this up, retaining an archived copy for which there is no original anymore on file. In case the original holds a pdf file extension, one would be alerted that the file has been deleted, which it should do allowing to clean-up the archive.

5) Unless I’m wrong due to testing over LAN, it would suggest that the application can’t be used over WAN.

If the above could have DA's further attention, the application could turn out to be a very valuable asset. Given DA's claim that all their enhancements are a result of "user feedback", realization could turn out to be promising. In the meantime, it is of little value.

By: Will

Will — Thu, 11 Feb 2010 15:13:55 +0000

Been using the new program for a couple of weeks and my wife and I love it! Had a minor glitch early on and support was quick to respond and resolve. We love the new interface!

By: Cyberke

Cyberke — Sat, 30 Jan 2010 05:23:00 +0000

I guess they have added it afterwards. Thank you for pointing that out for me.

Nic

By: Geoff Twell

Geoff Twell — Fri, 29 Jan 2010 21:45:13 +0000

There is a reduced price upgrade available and it's well worth it. I have used the original since it first came out, but this upgrade really cuts the mustard.
The other thing is this company's fantastic customer support. I had been on the Beta test panel and everything was Ok until RC1 and final release – then I couldn't install the client software. An email one evening resulted in a teamview link the next evening and within about 30 mins they had found the registry error and put it right. Their support is absolutely brilliant, so use their software with confidence.