Comments on: New WHS Add-in: Home Server SMART

By: tman24

tman24 — Thu, 28 Jan 2010 18:18:26 +0000

This won't work with the (AMD) Southbridge chipset configured for SATA native mode (AHCI). SMART is blocked by the driver, so you won't see anything. Apparently WHS2 (Vail) will allow SMART over AHCI, but that's a way off.

There's definately some benefits with AHCI (NCQ, hotplug etc), but I at least, don't get SMART info.

By: Matt Pietrek

Matt Pietrek — Tue, 26 Jan 2010 15:04:18 +0000

I'm getting the exact same error "WMI worker process encountered an exception: Not supported"

This is a homebuilt box that seems to be running fine. I have PP3 installed, and am current with all updates.

The other add-ins I have installed are Diskeeper WHS 2010, Wake On Lan, and SqueezeServer.

By: Doru

Doru — Tue, 26 Jan 2010 00:11:51 +0000

Hi Matt, just to confirm: you are not continuously querying the SMART data, right? The user needs to hit the refresh button for the add-in to go read the data again. Thanks

By: David

David — Mon, 25 Jan 2010 05:10:34 +0000

Well I installed the Addin and my OS drive has like 5000 CRC errors.

hopefully spinrite can fix them….. i hate the reinstall of WHS

By: Matt Sawyer

Matt Sawyer — Sun, 24 Jan 2010 20:09:06 +0000

Hi poundman,

Can you please elaborate more on your WHS build? I know that the OS is Server 2003, but there may be some problems within WMI that are giving the problem.

Specifically, the following WMI methods are queried:
Win32_DiskDrive
MSStorageDriver_ATAPISmartData
MSStorageDriver_FailurePredictThresholds
MSStorageDriver_FailurePredictStatus

I tested the modules using a GUI wrapper in Windows 7 against an Intel controller that can function in both AHCI and AHCI/RAID modes, and it doesn't yield any trouble.

If you can provide further info…perhaps visit http://www.dojonorthsoftware.net/TBM/forum and post your question, along with some screen caps so I can debug this.

Best regards,
Matt

By: Matt Sawyer

Matt Sawyer — Sun, 24 Jan 2010 20:01:29 +0000

I put the MSI into a zip file, and also included an Installation Instructions text file.

I updated the website with the new files, and updated the download link. I downloaded the file to test, using NIS 2010, and it no longer complains about Reser.Reputation.1.

1. I downloaded in IE 8.
2. Chose Save…
3. Saved the file.
4. After the save completed, I chose "Open Folder."
5. Right-click the file and select Norton Internet Security > Insight Network Scan.
6. The file is scanned and found to be threat-free.

Again I apologize for any inconvenience. If anyone still has trouble please let me know!

Best regards,
Matt

By: Matt Sawyer

Matt Sawyer — Sun, 24 Jan 2010 19:38:57 +0000

I have another computer running Symantec Endpoint Protection enterprise, and another with McAfee 8.5.0i Enterprise, and both of them allow me to download the file without issue.

My wife's laptop has NIS 2010, and the download is flagged in both Firefox and IE; again, if I suspend NIS, download, re-enable NIS and scan the file, it is okay.

As a workaround, if you have NIS 2010, you can download the file and let it get detected. Then go into NIS Quarantine and choose the option to Restore the file. Once the file is restored, you can re-scan the file with NIS Insight and it should report the file as clean. Also, if you right-click the file and select Properties, it should be Digitally Signed by Dojo North Software, with a GoDaddy trusted root cert, and a countersignature (timestamp) of 1/21/2010 10:28:22 PM. Note that this is eastern standard time; the hour may vary depending on your timezone.

Best regards,
Matt

By: Matt Sawyer

Matt Sawyer — Sun, 24 Jan 2010 19:38:21 +0000

Hi,

I'm Matt Sawyer, owner of Dojo North Software and developer of Home Server SMART. I apologize for the folks who are getting the Reser.Reputation.1 virus. I do not know why this is the case, but I too am able to reproduce it on my home PC, which is running NIS 2010.

Interestingly, if I disable NIS temporarily, download the MSI, then re-enable NIS and scan the file, it comes back clean. So it looks like I will need to open a ticket with Symantec and have them investigate this.

Continued in next post…

By: Jim_Clark

Jim_Clark — Sun, 24 Jan 2010 18:21:22 +0000

That' was weird, but I guess it is Terry to the rescue!

By: Terry Walsh

Terry Walsh — Sun, 24 Jan 2010 17:48:24 +0000

Fixed. Points off the scorecard for Jim

By: urmaster

urmaster — Sun, 24 Jan 2010 17:26:59 +0000

Link does not work BTW Jim

By: urmaster

urmaster — Sun, 24 Jan 2010 17:25:27 +0000

Elaborate or open up a thread in the forum, somebody may be able to help ^_^