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Add-In Review: Client Info

There are many programs in the wild that will read a computer’s hardware and software configuration.  Some work quite well in providing a myriad of information, other not quite so well.  There is only one that does this function and integrates into the WHS console: Client Info.  Not only will it provide the configuration of the host machine (your WHS), but it has the capability to provide configuration data on the WHS’s client computers.

Installing the base add-in is as simple as any other add-in.  Copy this msi installer to your D:SoftwareAdd-ins folder, open the WHS Setting Window in the console and install the software from the Add-ins tab, as shown below.

cl 0 300x243 Add In Review: Client Info

Once it has installed, reopen the console and click on the Client Info tab.  You should find an entry for your server.

cl 1 300x210 Add In Review: Client Info

When you expand your WHS entry, you will be able see quite a nice amount of HW/SW information for your machine, as shown below.

cl 2 300x210 Add In Review: Client Info

When you click on the Refresh button, Client Info will add an entry for each client computer in the WHS database.  2 items to note here are thus:

  • Client Info, for some reason, duplicates the WHS entry.  Rather annoying.
  • You will notice that there is no data displayed for any of the client machines.

The following picture illustrates this.

cl 3 300x210 Add In Review: Client Info

In order to be able to see information about the client machines, you need to install a service on each of them.  The location and associated files are shown below.

cl 4 300x225 Add In Review: Client Info

When you execute the InstallService.bat file, you will be asked to provide the user name and password for that particular machine, as illustrated below.

cl 5 300x140 Add In Review: Client Info

I went through the install process on my Vista x64 machine.  The result was… nothing.  I contacted the author, Eric Maurer.  He indicated that it may be due to the x64 OS.  Oh well, no connection meant no data to display for that client machine.

I do have 2 XP machines in the house that I tried this on.  Unfortunately, they belong to my kids.  WHS likes passwords, they don’t.  I really did not want to upset their routines, so I left well enough alone.  If these machines were set-up correctly, I have no doubt that I could get the service to install and get the information displayed.

So, in the end, the question is: does this add-in fall into the “works quite well” or “not quite so well” category?  The answer can be Yes or No, depending upon a particulars users experience.  If you do no mind installing the service on the client machines, and have no x64 OS, then perhaps.  It would nice to not have to install the client service, but I can fully understand the need to do so.

It would also be quite beneficial to have a detailed set of installation instructions/help file to guide the user in their efforts to get this add-in working on client machines.

The one feature that is missing which would make it a much more useful add-in is the ability to export the data to a text file.  That would be great for filling (copy/paste) in the info on user’s sigs in forums (for those who like to do so), and for having a nice list of system components if one needs to contact a component manufacturer for troubleshooting/service.

Author: Eric Maurer
Version Reviewed: 2.0.0.1
Release: 08Feb2008

More info: Download | Discuss


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About Jim Clark

Hello. I’m from the heartland of the U.S. Lots of corn and beans, although Iowa is a lot more than just farmland. It also has a few computer enthusiasts (no, not me!). I’ve been around PCs since I got my 1st PC XT aloooong time ago. WGS is one of the first sites I found centered around WHS. And the best. Every once in awhile, I do get away from the KB and enjoy time with and my wife and our 4 kids. And I do have a day job.

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  • Stenton23

    Hi,

    I couldn’t help but note that you said your children don’t like passwords. Neither does my daughter, but she and I came up with a simple password that she’s comfortable with, and that satisfies at least some of the security requirements of XP. If the computers are connected to any network, I highly recommend password log ins.

  • cyberke

    I got this working, on vista pc’s you have to enable the administrator account and set up a password for the administrator, then go into the client pc’s services and search for WMI Performance Adapter and click configuration, set it up so that the logo can be done by the administrator + password.

    (Re)start the service and then setup the service as described in the above article, there you fill out the administrators account and password and normally the info will show up after some seconds when you refresh the screen in the whs addin.

    Although this works for me on 4 of my 5 Vista pc’s, I can’t figure out why it doesn’t work on the 5th Vista pc. I’m still searching for a solution on that one.

    Greetings,

    Nic

  • Jim Clark

    This is a toughy. Why? Add-ins such as this require additional configuration by the user. Many do not, which is what one would like for an add-in. Install it and use it. With an intuitive user interface that is easy to understand.

    For those add-ins which require additional SW to be installed, the Catch-22 of community programmers comes into play. Unlike commercial SW companies, community programmers do not have the resources to test on multiple OS/HW platforms. Writing proper instructions is an added burden.

    Perhaps many of the users who come to WGS are knowledgeable enough to “fill in the blanks”. Many are not. And for that group that I call the “average consumer”, near impossible to figure out. If one cannot easily get something to work, the frustration factor goes up quickly, partly because support for community add-ins can vary greatly.

    And please don’t take this as a negative against Client Info. This is an inherent problem with a lot of community SW.

  • Jim Clark

    And…

    As a “community reviewer”, I can also fall into that category. Right this minute, I am removing a HD from my pool so that I can work on some other add-ins. It would be much better/easier to do if I had a “spare” 1TB drive just “laying” around, but…

    So, if anyone has an extra one gathering dust, I would be happy to take it off your hands! :)

  • cyberke

    Jim,

    You are 100% right about it!

    Grtz,

    Nic

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