Comments on: HP Statement Regarding Amazon.co.uk Shipping Delay Emails

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By: Ying

Ying — Fri, 14 Dec 2007 09:53:58 +0000

I placed an order through Lamda-tek yesterday. They now report out of stock. I now have 2 pending orders – one with Amazon and the other with Lamda-tek…

From this, I think HP have limited stock in the UK despite what their PR say. The claim that Amazon UK would fulfill orders by X’mas… this clearly doesn’t seem to be the case since HP said shipping to Amazon would occur 3rd December… and my order still has ETA of 4 January….

By: Al

Al — Thu, 13 Dec 2007 21:26:57 +0000

UK channel now: “NO STOCK AVAILABLE – more expected on: 28/12/2007″. My question answered, I guess.

By: Steve K

Steve K — Thu, 13 Dec 2007 20:10:46 +0000

As I mentioned earlier, I ordered my 475 directly from HP last Sunday after receiving an email from Amazon earlier in the day stating the delivery date for the 475 I preordered on 11/6 had been pushed back to mid January. I placed that order with HP around 9:30 CST on Sunday. They had free shipping with a 5-7 business day delivery window.

I’m happy to say HP shipped the 475 on Monday, and it even arrived the next day around 10 AM via FedEx. I finally unboxed it last night just to take a look, and plan on getting everything setup this weekend.

By: Jerry Lowe

Jerry Lowe — Thu, 13 Dec 2007 10:27:21 +0000

My HP Server was ordered Sunday and arrived Tuesday from Lamda tek. Something must have gone badly wrong at Amazon UK

By: Al

Al — Wed, 12 Dec 2007 22:43:41 +0000

Got mine next day from LamdaTek as promised and delighted so far. So small, it’s going to need to be locked up!

Just need to figure how to get it on the ‘net, what addins to prioritise after AV, which guide book to get, and looks like I ought asap to upgrade router/switch to Gigabit Ethernet and UPnP.

Seems only 6 units left in HP UK’s direct/reseller channel, so glad I jumped unusually early, but appearing to shift 39 EX475s over a week doesn’t look exactly like a stampede. Still no sign at johnlewis.com, but prices a bit lower than a week ago elsewhere. Wonder how soon they’ll restock.

By: Ying

Ying — Wed, 12 Dec 2007 15:40:05 +0000

Amazon UK is still reporting my order cannot be delivered until after X’mas. I don’t believe HP’s spin doctors about Amazon.

By: Steve K

Steve K — Mon, 10 Dec 2007 16:16:09 +0000

I just received an email from HP stating my 475 had already shipped this morning via FedEx! Now that is service!

I’ll definitely not be ordering anything from Amazon in the future unless the item is clearly marked as being in stock.

By: MJ

MJ — Mon, 10 Dec 2007 05:30:34 +0000

Yep, I too cancelled my (pre-)order from Amazon just now. Seems that B& H Camera in New York are also carrying stock now and are matching the original $709 Amazon price for the EX475. Will think twice before pre-ordering with Amazon.com in future! Now it’s time to play with my new toy…

By: Steve K

Steve K — Mon, 10 Dec 2007 02:16:16 +0000

One final update. About 20 minutes after my post earlier today I decided to look elsewhere for the 475. Turns out HP had them available through their website (the 470 was listed as out of stock however). List price was indentical to Amazon ($709.99), and they had free shipping. I purchased the 475 and then cancelled my order with Amazon.

While the delays with Amazon were frustrating, what finally decided it for me were the growing number of reports from individuals having placed orders far later than the beginning of November when the item was first available and already having receive their order. This is apparantly the result of they manner in which Amazon fills orders, as it is not entirely a ‘first come, first serve’ basis.

By: Jerry Lowe

Jerry Lowe — Sun, 09 Dec 2007 16:17:09 +0000

I pre-ordered from Amazon UK in November and had a delivery date of the 5-Dec to 12-Dec. Today they sent me an email to say the new delivery date was the second half of Jan-08. I queried this with their customer services after seeing this post. Customer services tell me that “it is now back-ordered, and our supplier has not been able to let us know exactly when they expect to have more in stock”.

So I’ve cancelled the order from Amazon and placed an order with Lambda Tek who had 29 in stock according to their web site. Cheaper than Amazon too.