Comments on: Amazon.co.uk Delay Fulfillment of HP MediaSmart Server Orders Until After Xmas

By: rockly

rockly — Tue, 13 Oct 2009 02:03:24 +0000

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By: imajes

imajes — Wed, 05 Dec 2007 09:58:10 +0000

Ordered mine on Sat from CClOnline, none in stock but 5 were due to arrive at store on Tuesday, so I took a chance of them living up to their promise and was pleasantly surprised . I got mine first thing Wednesday morning. So no complaints about false promises there.
I bought the 1x500G version as the 2x500G version was pointless as I’m going install bigger drives ASAP.

By: HP Statement Regarding Amazon.co.uk Shipping Delay Emails | We Got Served

HP Statement Regarding Amazon.co.uk Shipping Delay Emails | We Got Served — Tue, 04 Dec 2007 23:12:32 +0000

[...] of you received emails from Amazon.co.uk last week stating that your orders for the HP MediaSmart Server would be delayed [...]

By: Mark

Mark — Tue, 04 Dec 2007 20:44:52 +0000

Martin, I knew they had a policy of lowering the price on your order if it changed before shipment, but from their email it looks like they will do it within 30 days…..

“The discounts we offer for items on our website do vary from time to
time. I’ve checked your order xxxxxxxxxxxxx and found that we
now offer a greater discount on “HP MEDIA SMART SERVER” than at the
time you placed your order of 6.52 GBP.

We are only able to adjust the price of an order in instances where
less than thirty days have passed between the date on which an order
was dispatched and the time that an item is reduced in price on our
site.

……….. The refund should appear as a credit on your next bank statement.”

By: Martin

Martin — Tue, 04 Dec 2007 16:44:40 +0000

Mark, how did you word your e-mail? I was not aware of any Amazon policy to price match pre-order prices with post-release prices, so would be interested to know if there is one.

Thanks

By: Adam

Adam — Tue, 04 Dec 2007 15:07:10 +0000

I was kicking myself for cancelling my Amazon order. I must have cancelled it a few hours before the status changed to “shipping soon”.

I ordered it from Play instead, but then after noticing that Amazon had dropped the price even further, I thought I’d just re-order from Amazon, save myself the 50 quid, and just wait until January… Effectively I’d simply put myself at the end of the queue again .

Then this morning, I noticed that LambdaTek had them in stock, and were selling at virtually the same price as Amazon (£451 inclusive of VAT and delivery), so I ordered from them (errm, and cancelled my Amazon order *again*!).

I’ve just received a phone call from LambdaTek saying it’ll be with me tomorrow!

By: Mark

Mark — Tue, 04 Dec 2007 09:52:34 +0000

Just received mine from Amazon. Am sure I have had laptops delivered in bigger boxes!

Even received a credit for the price reduction after sending them an email last night.

So now the fun begins….

By: Pete

Pete — Mon, 03 Dec 2007 20:15:11 +0000

Received mine today, just setting it up now
Glad I didn’t have to wait till the new year

By: Mark

Mark — Mon, 03 Dec 2007 19:58:41 +0000

At last got my email from Amazon saying it has shipped, expected delivery tomorrow.

JeffP – thanks for the tip on the price reduction (from £456.61 to £449.99), have sent them an email asking for a credit (and for the shipping which should have been removed as I joined Amazon Prime).

Seems strange to reduce the price when they are in short supply but I am not complaining.

By: JeffP

JeffP — Mon, 03 Dec 2007 17:56:32 +0000

Umm, except that it isn’t …. inc VAT price from CCL is 499 (RRP), and Amazon has it up at $449.99 as we speak (17.54 03/12)

By: DashDave

DashDave — Mon, 03 Dec 2007 13:37:46 +0000

Forget Amazon. Got mine from CCL computers in Bradford, ordered on 27th Nov, delivered today, 3 days ahead of the due date. Cheaper than Amazon too!

http://www.cclcomputers.co.uk

By: JeffP

JeffP — Mon, 03 Dec 2007 10:53:37 +0000

My shipping email arrived yesterday – expected delivery of the 5th. Here’s hoping!